Store FAQ

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Q: Do you have a size chart with measurements available for the t-shirts?


A: Yes, you can find a sizing chart here.

Q: If I've already purchased season tickets at full price, how do I get the Discounted Season Ticket Rate?


A: All Season Ticket Sales for Ralph's Mob Premium Members can be obtained from Ryan Helfrick at rhelfrick@rowdiessoccer.com or 813-287-1539. He will guide you through either obtaining a refund or putting that money toward FCTB Merchandise.


Q: I am both a Premium Ralph's Mob member and a season ticket holder, how do I get my $50 Rowdies jersey?


A: Details on how to take advantage of this Mob exclusive deal will be released shortly, stay tuned!


Q: How will the team know whether or not I have a Membership Package?


A: The team and Ralph's Mob are working together to ensure only premium members have access to the Discounted Season Ticket Rate. Attempting to obtain the discounted rate without being a premium member will result in being charged the full price for your tickets at a later date.


Q: How do I pick up my merchandise?


A: The target date for delivery of pre-ordered Mob gear is February 25th. Any time after the merchandise arrives, you can pick up your packet at any Mob Event (Pre-season game, Rowdies Meet Your Seat Day, Tailgate Parties, etc.) or you can arrange to pick it up at your convenience.  We do not offer shipping at this time.


Q: Can I purchase the Limited Edition "Sons of Pirates" gear without purchasing a full Ralph's Mob Premium Membership?


A: No. To purchase the Special Edition items, you must purchase a Ralph's Mob membership. It will not be sold separately.


Q: If I buy one Membership Package, can I include my wife/husband/children in the Discounted Season Ticket Rate?


A: Members buying a Membership Package will be able to use their Discounted Season Ticket Rate for themselves and one child. Spouses, Significant Others, Parents, etc. must buy a separate package.


Q: Can I personalize my shirt?


A: We have worked out a deal for discounted shirt and Rowdies jersey personalizing with The Soccer Shop.  The Mob price is $5 per name (regular price $8.50), $2.50 per digit (regular price $3.50) and a one color print on the sleeve will be $3.50 each. 


Q: What if I have a problem placing an order?


A: Contact Sales@RalphsMob.com and we will do our best to assist you as soon as we can.


Q: How do I pick up single-game tickets?


A: Single-game tickets will be available the day of the game. Once you order single-game tickets, contact Sales@RalphsMob.com for pick-up instructions.


Q: When will the scarves and shirts come in?


A: Projected arrival date is February 25th.


Q: Can I pre-order beer for the tailgate parties?


A: No. BYOB.

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